Friday, September 23, 2011

Site Trunking Event - Dub/Wor

The Dublin/Worthington side of the COIRS system went into site trunking just after midnight this morning for approximately 8 minutes. We discovered that OarNET, our connectivity provider to the master site in Delaware, was conducting another round of switch upgrades like they conducted back on September 16th. However, in this instance, they failed to notify us of the work so we could be prepared.
 
We have talked with OarNET and reinforced the importance of advanced notice for any work being performed on our circuit. They apologized and assured me they are taking steps to improve notifications.
 
Sorry for the inconvenience last night and we want to assure your staff and users that we are working with OarNET to ensure it doesn't not happen again.

Thursday, September 15, 2011

OARNet Maintenance

OARNet will be conducting maintenance on the network during the overnight of September 15th. Work will begin just before midnight and last until approximately 03:00 on September 16th. OARNet will be doing upgrades to network switches. This WILL result in multiple service interruptions of approximately 5 minutes in length. When the outages occur, the system will go into SITE TRUNKING and consoles will lose connectivity. Agencies can continue using the system when it is in site trunking mode. Dispatchers will need to use walkies or back up control stations during site trunking.

If you have any questions or concerns, please contact Jay Somerville.